Privacy Policy

This Privacy Policy explains how Sikh Wallpapers & Status HD ("we", "our", "us") collects, uses, and protects your information when you use our mobile application (the "App"). By using the App, you agree to the practices described below.

1. Information We Collect

• Account information. When you sign in with Google, we receive your name, email address, and profile picture.
• Usage data. Wallpapers you favourite, categories you browse, and basic interaction events used to improve the App.
• Device information. A push-notification token (via Firebase Cloud Messaging) so we can notify you about new wallpapers, plus standard technical metadata such as device model and OS version.
• Payment information. Payments are processed entirely by Razorpay. We do not store your card or UPI details on our servers — we only receive a payment ID, order ID, and signature to verify a successful transaction.
• AI chat data. When you use the "Ask Guru" feature, your conversation messages are sent to our servers to generate responses. We do not permanently store your chat history — conversations exist only during your active session.

2. How We Use Your Information

• To provide and personalise the App's wallpaper feed.
• To create and maintain your account and manage your subscription.
• To verify and process payments through Razorpay.
• To send you optional notifications about new wallpapers (you can disable these from your phone's notification settings).
• To provide AI-generated spiritual guidance through the Ask Guru chat feature.
• To respond to your support requests and improve the service.

3. Third-Party Services

We rely on a small set of trusted providers, each with their own privacy policies:

• Google Sign-In & Firebase — authentication, push notifications, and crash diagnostics.
• Razorpay — payment processing for subscriptions.
• Cloudinary — hosting and delivery of wallpaper images and videos.
• PostHog — privacy-friendly product analytics to understand how users interact with the App.
• Facebook App Events — analytics to measure app engagement and advertising effectiveness.

4. Data Storage & Security

Your account data is stored on secured servers operated on our behalf. We use HTTPS for all communication between the App and our backend. While no system is 100% secure, we apply reasonable safeguards to protect your information.

5. Data Retention

We retain your account information for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except for transaction records that we are required to retain for tax and legal compliance.

6. Your Rights

• You may access or correct your profile information from within the App.
• You may request deletion of your account at any time — see our How to Delete Account page.
• You may opt out of notifications from your device settings.

7. Children

The App is not directed to children under 13, and we do not knowingly collect data from anyone under 13. If you believe a child has provided us information, please contact us and we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated through the App.

9. Contact Us

For any privacy-related question, please email contact@dotmatrix.in.